Urvashi Ramchandra Shinde

Course:Business Level 7 – Graduate

Duration:February 2013 – Dec 2013

Present Role: Reservations Consultant Quest Service Apartments- Corporate Office(Takapuna)



Hi to everyone! My name is Urvashi Ramchandra Shinde and I am pleased and excited to announce that I have successfully completed my New Zealand Diploma in Business (Level 7) last year.

I began my course in February 2013, during the course I got to experience a whole new education pattern along with a unique experience in learning about New Zealand culture. I am very thankful to the entire teacher’s and iCareer employment advisors who have supported and encouraged me throughout my journey whilst at Cornell.

Whilst I was studying I started working at Sky city as a waitress and then was offered an opportunity to work as a premier rewards host which was related to my studies. This September 2014, I received another opening opportunity I could not refuse and one where I was selected for the role of Contact Centre Consultant with Quest Service Apartments at their corporate office in Takapuna. Quest is a very large organisation with 33 properties across New Zealand and one property in Fiji.

I am striving to achieve residency in New Zealand and working on my work visa at the moment and all is looking good for me in that direction. I would recommend Cornell to any perspective student looking to study her in New Zealand, as the staff are always supportive and at hand. This country is a great place for any student to start a new career path.


Urvashi Shinde

Reservations Consultant

Darwin Dioquino

Course : National Diploma in Business

Level : Level 5

Nationality : Filipino

Employer : Starbucks Newmarket



As manager, Darwin is responsible for coordinating daily operations, sales, hiring staff, training, ordering and reporting the store’s performance to head on a regular base.

Darwin came to New Zealand not knowing much about the world of business as his previous training background was in healthcare. He was drawn to the Cornell Institute and started his course in 2012 and successfully graduated in 2013. Darwin comments on his studies:

The business course at Cornell was very constructive with sections covering finance, customer service, how to manage staff and customers effectively. For me one of the most useful tools that I have had the chance to use in Starbucks is the accounting training covering prot and loss.The course and tutors as a whole helped me to develop personally in the area of condence and awareness of the industry sector in New Zealand.

Why Choose Starbucks? I fell in love with the brand, the environment was great, the chance to lead a team and I really enjoyed my place of work. There is a great management training scheme here in the Starbuck’s brand that I have had access to and the management have been very supportive towards developing my skill set. It’s given me a chance at a great future. I began the role not knowing anything about how to make a coee and as we know the brand is built on that. I worked hard and dedicated myself to the learning of all the recipes and building great customer service into my soft skills.