Student Services

Student Services

There are various means by which students can seek support and guidance at CIBT. These include Academic Guidance, Pastoral Care, Learning Support, Careers Advice and help in securing study-related jobs through iCareer.


Academic Guidance

Students are welcome to consult their lecturers in the first instance if they wish to receive guidance in regard to the program that they are studying.


Pastoral Care

there are two separate avenues to gain this support. CIBT has a dedicated Pastoral Care Team offering front line personal support for students. Students from other language groups can gain frontline support from one of our Marketing Services team members in their own language. In cases where it is established that more professional services are required, the Pastoral Care Team will refer the student to specialist support services.


Learning Support

Where it is established that students need additional support they will have access to a Learning Support Lecturer or to our English Language School.



TCEG provides accommodation arrangements for international students on request but we must have a minimum of 4 weeks’ notice. The minimum period of homestay is 4 weeks. A homestay placement fee ($240, non-refundable) will apply for this service. The homestay fees are (around $280/wk for over 18 students and $300/wk for under18 students). Airport pick up is available on request, and $100 will be charged for each pick up. All homestay families in TCEG homestay program are carefully selected. Students staying in a homestay are required to exhibit appropriate behaviour. For under 18 students, we will monitor the satisfaction of the Homestay placement regularly. Please check with your Pastoral Care Team for details.


For international students aged over 18 who want to find your own accommodation, you may find general information on renting at, or find information on quality standards for renting at: You are also welcome to talk with our Pastoral Care Team and seek more advice.


Careers Advice (iCareer)

Students can consult either the lecturers in the field that they are most interested in, or in some cases, the iCareer staff may also be able to help. You may check here for more information about icareer.


Computer Access:

Access to computers at CIBT is offered between 9:00am – 5:00pm. Printing facilities are available. Wifi access is available in all campuses as well.


Library access

CIBT has a student library on site at level 2, 150 Hobson St. The library holds non-prescribed textbooks, other relevant readings, trade and professional magazines and some software.


There are other significant libraries within easy walking distance of the CIBT facilities in Auckland. These are to be found at the University of Auckland and AUT. They have very significant holdings in all fields – CIBT students may use but not borrow from these libraries.